Bookings

READY TO BOOK IN?

Jump straight to our terms page here, or select the service you’d like from the menu below, and check your dates are available:

    You can choose once daily, twice daily or even thrice daily if you like, and a combination of any of the visits. For example, your pets might like a 15 minute visit in the morning and a 45 minute walk and feed in the afternoon - just let us know in the comments box below.

If you have any questions about our service
please call us on 0410 490 503 anytime!

Thanks for booking in! Now what?

Our booking process is really easy, and goes like this:

  1. We’ll confirm the team member who’s assigned to your service.
  2. You provide your details via our terms page.
  3. We’ll organize a convenient time with you for the introductory meeting/keys.
  4. We’ll email you an invoice for payment via bank transfer or cash.
    Visits begin, with updates as requested.
Cat

Here’s a bit more detail on each step:

one

We’ll confirm which of our great team members is most available for the visits you’re after. We aim to allocate team members to visits within a 15km radius of where they live. We also aim for consistency with the team and the animals they care for, so that more often than not, your pet will see the same team member each time you book in. While this isn’t a guarantee, it’s certainly a priority.

two

We need to get the basic details like your address and contact number, and the important information about your pet’s feeding routine, and other instructions that we need to know to help ensure your pet has a relaxed stay-cation, or takes the normal route for their walks. Unless these details change, you only need to fill this form out once, and it’s all conveniently located here online.

three

Next we’ll organize a time that’s convenient for you and our team member to catch up. These meetings usually only take about 15 minutes and are a great way for you and your pets to meet our wonderful team members. Here’s where you show us the feeding routine, any walking tips, where the litter trays are kept and any other job that needs doing while you’re away. It’s usually a good time to sort out the key too.

four

Before your visits start, we’ll email you an itemized invoice for payment. All the details will be on the invoice, and most people use bank transfers but we do accept cash and cheques too.

five

Now it’s time for the part we love most – visiting your pets! And making sure they’re happy and you’re having a stress-free break. We will send you updates as requested on your terms page, but you can also check out our Facebook and Instagram pages for regular updates. We’re also easily contactable should you need to get in touch at any time. You can call Kathryn on 0410 490 503 or Chris on 0411 284 474, if you have any questions, or need anything done.